Bristol Minibus Company Ltd — Conditions of Hire
These conditions form the basis of the contract under which the company agrees to hire its vehicles to the customer.
The company gives its advice on journey time in good faith. However, because of breakdown or traffic congestion, or other events beyond the reasonable control of the company, journeys may take longer than predicted and, in those circumstances, the company will not be liable for any loss or inconvenience suffered by the hirer as a result.
The company will not accept any liability for damage, injury or loss for any passenger standing up or walking around the vehicle whilst in motion.
The hirer cannot assume the use of the vehicle between outward and return journeys, nor that it will remain at the destination of the hirer's use unless this has been agreed with the company in advance.
The company reserves the right to substitute other operators' vehicles in place of its own for any journey or part thereof.
A one third deposit is payable at the time of booking. The balance of the hire charge is payable by ten days prior to the date of hire, unless other payment terms are agreed as stated. The company reserves the right to decline to execute any work when the foregoing condition has not been adhered to, in which case the deposit becomes forfeitable by the hirer to the company.
No passenger may be carried more than the seating capacity of the vehicle and passengers must wear the seat belts provided at all times. IT IS A LEGAL REQUIREMENT FOR ALL PASSENGERS TO WEAR A SEATBELT WHILST THE VEHICLE IS IN MOTION.
The hours of operation for the driver are regulated by law and the hirer accepts the responsibility of ensuring the hire keeps to the hours and times agreed by the Company. Neither the hirer nor any passenger shall delay or otherwise interrupt the journey in such a way that the driver is at risk of breaching regulations relating to driving hours and duty time. If any breach is likely to occur, the hirer will be responsible for any additional costs incurred unless it is outside the control of the hirer.
The driver is responsible for the safety of the vehicle at all times and as such may remove any passenger whose behaviour prejudices safety or is in breach of the Public Service Vehicle Regulations 1990. The hirer is responsible for any damage caused to the vehicle by any passenger for the duration of the hire, including 'fouling' where a valeting charge will be made. We do not permit alcohol on our vehicles.
• More than 14 working days prior to hire: deposit (33%) is non-refundable. • Less than 14 working days prior: 75% of total hire charge. • On the day prior: 100% of total hire charge. Upon cancellation, the hirer will also be liable for any additional items or services bought on their behalf. If you fail to turn up for a booking, we will assume you have cancelled.
The consumption and/or carrying of alcohol in the passenger compartment of company vehicles is strictly forbidden.
The company reserves the right to insist upon a returnable additional deposit being provided by the hirer in addition to the hire charge. This deposit will be returned following completion of the hire provided that no additional expenses were incurred as a direct result of the hirer's or passengers' actions.
This company operates a strict policy of no smoking or vaping on all company vehicles. Hirers should bring this condition to the attention of all passengers intending to travel.
On collecting passengers from airports or ferry ports, the vehicle will wait for one hour after the pre-arranged collection time free of charge. Additional waiting time will be charged at the discretion of the company. For flight delays, please contact your driver or call 0117 450 2004. If the office is unmanned, the answerphone will provide an emergency number.
The company reserves the right to charge an additional amount should the cost of fuel increase by 10p or more per litre from date of booking to date of operation.
Acceptance of our quotation implies acceptance of the above conditions.
In the event of a complaint, the hirer should seek a solution at the time by contacting the driver or calling 0117 450 2004. If unresolved, complaints should be submitted in writing within 14 days of the termination of the hire. The company shall reply within 48 hours. Contact: info@bristolminibuscompany.co.uk
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